Gift vouchers

Give drinks as a gift.

A gift voucher for credit or a subscription in the CoffeeMat app. It arrives by e‑mail right after payment – forward it or print it.

MatchaMat kiosk with an illuminated light box, touchscreen and oak slats at EuroPark Praha shopping center
EuroPark, Prague
CoffeeMat kiosk with an illuminated light box, touchscreen and oak slats in Prague 1
Prague 1

Vouchers

Credit or a subscription.

The recipient can use the voucher for a drink at any MatchaMat or CoffeeMat kiosk.

  • App credit

    For any drink at MatchaMat and CoffeeMat kiosks. Credit added to the app doesn’t expire.

  • A 1- or 12‑month subscription

    Sip, Ritual or Daily Pass. The annual subscription includes 2 months free and starts only when the recipient redeems it.

  • In CZK or EUR

    A voucher in CZK works at kiosks in Czechia, a voucher in EUR at kiosks in Slovakia.

How it works

The voucher lands in your inbox right away.

  1. Choose a voucher

    Credit or a subscription. You pay online through the GoPay payment gateway; the shop is in Czech and Slovak.

  2. The voucher arrives by e‑mail

    With a code and a gift certificate you can print or forward.

  3. The recipient redeems it

    In the CoffeeMat app under Account → I have a voucher.

Redeeming

How to redeem a voucher.

  1. Download the CoffeeMat app and sign in.

  2. Open Account → I have a voucher.

  3. Enter the code from the voucher and confirm.

The voucher must be redeemed within 12 months of payment. After that, the credit in the app doesn’t expire.

CoffeeMat app, Account screen with the credit balance and the I have a voucher item
Enter the code in the app under Account → I have a voucher.

Common questions

Questions about vouchers.

How long is a voucher valid?

It must be redeemed within 12 months of payment. You’ll find the date on the voucher.

Can I cancel a voucher purchase?

Yes. You can withdraw from the purchase within 14 days of payment, even if the voucher has already been redeemed. We refund the price of the voucher; if it has already been redeemed for credit, we refund the price of the credit that has not been used yet. Write to us at podpora@coffeemat.cz and include your order number.

What if the code gets lost?

After verifying the order, we block an unredeemed code and issue a new one. Keep the code as safe as cash.

Can a voucher be exchanged for money?

No, a voucher cannot be exchanged for cash.

When does a subscription from a voucher start?

When the recipient redeems it in the app. It can be activated only if the recipient has no other active subscription. It does not renew on its own.

Gift

Make someone happy today.

Choose credit or a subscription, pay, and the voucher arrives in your inbox right away.